Garden Cottage privacy and cookie policy

 

Garden Cottage is committed to protecting your privacy and maintaining the security of any personal information received from you.  We strictly adhere to the requirements of the data protection legislation in the UK and The General Data Protection Regulation (GDPR) of the European Union (EU). 

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

When you submit an enquiry, we need to know your personal or contact information.  This allows us to process and fulfil your query. You have the option to withhold personal information that is not required for the process.

 

Privacy policy

 

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email), comments, and feedback.

 

How do we collect information?

 

When you complete a contact form on our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to provide our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

How do we communicate with our site visitors?

 

We may contact you to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone and text messages.

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at stay@gardencottageuk.com

If you don’t want us to process your data anymore, please contact us at stay@gardencottageuk.com

 

Getting a Copy of or Deleting Your Data

 

In accordance with the GDPR, you may request a copy of or delete your data that our site has collected. 

First, you need to confirm your  ID.  Please send us proof of ID (e.g., passport or driver’s license).  This prevents us providing personal information to the wrong person.

 

 

Cookies and our Website

 

How do we use cookies and other tracking tools?

 

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. 

Cookies are implemented in every site built by Wix. Take a look at the table below to view which cookies Wix implements on Wix sites: